Tulip Sleeve Polo in Heritage White

The Tulip Sleeve Polo

 All measurements are approximate.

Washing:

Hand wash at a cool temperature.

Lay flat to dry

Materials:

79% Polyester, 21% Spandex (Canadian origin)

Recycled Polyester is made with post consumer recycled raw material such as water bottles.

Treated with “Chito Santé”, an environmentally friendly treatment that is absorbent, fast drying, soft, and static free. Also, anti-bacterial properties, and inhibits growth of bacteria, staying fresh, and odor resistant. Treatment is the only treatment certified by the US Protection Agency.

Shipment processing time

If your order is a presale item a shipping estimate will have been provided on the product page.

All other orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or statutory days.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

We offer a flat shipping rate of $15 across Canada for standard expedited shipping. Carrier calculated rates are also available for express services.

All shipping rates on international orders are calculated at checkout and based on where the package is being shipped.

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s) if applicable. The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Charming Sally is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Charming Sally is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

We have a 21-day return policy, which means you have 21 days after receiving your item to request a return or exchange.

Returns
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hello@charmingsally.com with your name and order number as well as a reason for your return. We’ll send you instructions on how and where to send your package. You are responsible for return shipping costs incurred. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at hello@charmingsally.com.

Exchanges
We are happy to offer one free exchange per order. To start an exchange, contact us at hello@charmingsally.com and we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.